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Notice of Privacy


Servicios de Logística y Almacenaje RYO SA de CV  ("Rayo") is a company incorporated under the laws of the United Mexican States ("Mexico") with domicile in Mexico City, District Federal. 

Lightning is attentive to your comments. For any doubt, question and/or comments, please contact a

In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Individuals (hereinafter "LPDPPP") and its Regulations, in order to guarantee the privacy and the right to self-determination of our clients and/or the people from whom your personal data has been obtained, we inform the following:

Logistics and Storage Services RYO SA de CV with address at Bahía de todos los santos #87, 3rd floor, Verónica Anzures, Miguel Hidalgo, CDMX, CP 11300, México, informs its clients, users of the website , and to any other person who has voluntarily provided their personal data through means such as: the digital environment, correspondence, business cards, telephone communications, or forms, and to those persons from whom their data is obtained through from other sources permitted by law, that Servicios de Logística y Almacenaje RYO SA de CV will be responsible for the treatment, use, storage and disclosure of your personal data.

Policies for use of the website

These website use policies (the "Policies") originate your use of said site and any of the content available on or through this website.

Rayo encourages the use and communication of data, multimedia publications and content generated by both the users of this website (the "Users"), as well as all content created by the Rayo administration.

Rayo does not share the database of this site referring to the personal data that the Users of this website provide, and will carry out the measures tending to the protection of such data. contains hyperlinks or hypertexts, links, banners, buttons and search tools on the World Wide Web (pages, promotions, microsites, virtual stores, and other services shared with third parties) that when pressed or used by Users lead to other portals or Internet sites owned by third parties. Although in some cases these third-party sites or portals are framed with the navigation bar or the Look & Feel of, the Information that the User may provide through these sites or portals is not found. subject, planned or aligned to these Policies and its management or use is not the responsibility of Rayo, therefore Users are recommended to verify the privacy policies displayed or applicable to said third-party sites or portals.

Any information that Users enter in the available public spaces of the Rayo site will be in the public domain, except for everything protected by the Federal Copyright Law or the Industrial Property Law in force in Mexico.

Rayo reserves the right to use, display, modify, share, publish, distribute, engage in future work, and commercially use photographs, images, videos, lists, comments, ideas, notes, concepts, or any other information, content, or material, or other term that the Users carry out or upload to the Rayo site; that is, the User assigns and grants in favor of Rayo all the copyright and intellectual property rights of the information and content that he shares through the site, without consideration of any kind to the User or to any third party, with the exception of what is protected by the intellectual and/or industrial property legislation in force in Mexico.

Rayo may collect information about tastes, preferences and in general the use made by Users of the website. Said information may be used for various commercial purposes, such as: providing data to potential advertisers, sending advertising to Users according to their specific interests, conducting marketing research, as well as activities or promotions that Rayo deems appropriate. Likewise, Rayo may disclose the information when required by law and/or by a competent authority or when it considers, in good faith, that said disclosure is necessary to: (i) comply with legal processes; (ii) respond to claims that involve any content that undermines the rights of third parties; or (iii) protect the rights, property, or safety of Rayo, its Users, and the general public.

Rayo reserves the right to avoid and/or delete any publication of photos, written content or video that goes against Rayo's principles or that are considered illegal, against public order or morality. Therefore, the Rayo User agrees not to enter any content on the website considered obscene, vulgar, pornographic, evasive, abusive, racist, apologist or constituting a crime, in accordance with Mexican legislation, impersonation of another person on the website, offer services, promotions or advertising without the consent of Rayo, among others. Likewise, the User agrees to use the contents of Rayo in accordance with these Website Policies, and other notices made public through does not collect Information from Users under the age of thirteen residing in Mexico or abroad


Lightning is excluded from responsibility for the following:

  • The User is solely responsible for the use that he gives to said web page. You declare that you enter this email address at your own risk, and that the simple fact of browsing this site implies the tacit and express consent of the User on the acceptance and respect of these Policies.

  • The use made of this page by Users agrees to be solely for the needs of those who have access to this website, and not to be used directly or indirectly or in any way by them, for the commercial exploitation of the services and/or products that Rayo may offer. Users may electronically copy and print portions of the Site for personal, non-commercial use materials only. Use without the written consent of is strictly prohibited.

  • Rayo does not guarantee that the service provided through the website will be provided continuously and uninterrupted, as well as that it will be free of server failures and/or errors within it.

  • Rayo does not assume responsibility for the communications made between Users of, nor any other type of content or electronic files shared between them.

  • Rayo is not responsible for the content of any other web page that is linked to; These sites may not be related and/or aligned with these Policies, the privacy or confidentiality policies for personal information. Rayo is not responsible for the data that the user shares or provides with said websites. will only be responsible for the handling of Information provided on sites linked or third parties to the website, if this responsibility is expressly specified and to the extent determined in the privacy policies displayed on said sites.

  • The accounts and passwords that the Users establish for are the sole responsibility of the Users, and Rayo is not responsible in any way for them.

  • Rayo reserves the right to change, modify or suspend the content of this website ( at any time and without prior notice. Lightning will not be responsible for the implications that this may cause in the Users. In addition to being able to fully restrict access to this web page and eliminate all types of content that works by Rayo.

  • Rayo is responsible for the financial information entered on this website (


Personal data collected

The personal data that Servicios de Logística y Almacenaje RYO SA de CV will collect either through our website or by any existing or future means, are:

  • Name

  • Contact address.

  • Phone number.

  • Email.

  • Operating and tax domicile.

  • Name of your company.

  • Company website.

  • Billing data.

  • Name of operational contacts of the company.


The data will be subject to a legitimate, controlled, informed treatment and in accordance with the purposes established in this Privacy Notice.

Purpose of processing personal data:
The personal data that Servicios de Logística y Almacenaje RYO SA de CV will have, will have the following as main purposes compatible with the administration and general management to carry out the provision of services:

  • Respond to a request or query.

  • Subscription of the service contract.

  • Provide the required services.

  • Carry out administrative procedures to provide the services.

  • Identification of clients and/or suppliers.

  • Billing

  • Payment for products or services received.

  • Collection of products or services provided.

  • Inform about services.

  • To comply with obligations to our customers.

  • Evaluate the quality of our service.

  • Prepare customer profiles.

  • Create customer database.

  • Create supplier database.

  • Bring your history.


The personal data collected will form part of a database that will remain in force for as long as Servicios de Logística y Almacenaje RYO SA de CV is in the market or during the period that Servicios de Logística y Almacenaje RYO SA de CV deems necessary to fulfill the specific purpose for which the data was collected, unless the applicable Law establishes a specific period.

Security measures

Logistics and Storage Services RYO SA de CV adopts administrative, physical and technical security measures necessary to safeguard your personal data; In addition, in the event that a third party needs to know said data, Servicios de Logística y Almacenaje RYO SA de CV, will oblige said third parties to comply with this Privacy Notice, as well as to adopt administrative, physical and technical security measures in order to protect your personal data from any damage, loss, alteration, destruction or unauthorized use, access or treatment.

In the event that your personal data is required by an authority, these may be made available to it only to the extent necessary to strictly comply with the Law.


Withdrawal of consent

You have the right to revoke the consent that you have given us for the processing of your personal data at any time through the email, unless by application of the corresponding Law this is not possible, a situation that is communicated appropriately in our response to your request. We also ask you to consider that in certain cases the revocation of your consent would imply that it is not possible to continue providing you with the services for which your data is necessary.

Transfer of personal data:
The personal data that is collected by Servicios de Logística y Almacenaje RYO SA de CV, may be transferred to national or foreign third parties, among others to logistics companies in order to carry out the transport and delivery of merchandise, who will be subject to those established in this Privacy Notice.

Cookies on our website:
In order to provide you with a better service and experience on our website, we use cookies, web beacons and other technologies through which it is possible to monitor your behavior as a user, as well as to offer you products and services based on your interests.

The personal data that we obtain are: browser used, server name, IP address, time date and time of browsing on the Internet and on our site, sections consulted, and Internet pages that you access while on our website.

The aforementioned technologies can be disabled by following the steps below:

  • Access our website,

  • Click on the section called Cookies in your browser;

  • Click on disable cookies.


Modifications to the privacy notice

The use of our website implies the knowledge and acceptance of this Privacy Notice, which will contain in its final part the date of its last modification. Logistics and Storage Services RYO SA de CV reserves the right to modify the terms and conditions of this Privacy Notice, action that will be published through our website:, to which any person who find interested. In any case, we recommend that you review this privacy notice each time you use our website, or consult it at our address in order to know the changes, modifications or updates that it undergoes.

This Privacy Notice is governed by the LPDPPP, its Regulations and other applicable regulations in the United Mexican States, and its acceptance implies its express submission to the courts of Mexico City for any controversy or claim derived from it.

By providing your personal data to Servicios de Logística y Almacenaje RYO SA de CV, you agree to the collection, use, transfer and storage of your personal information as established in this Privacy Notice, and you also accept its conditions. . If you do not agree with the terms and conditions provided therein, avoid providing information.

In Mexico City, on June 1, 2021.

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